Return Policy

At Furnex, we strive to deliver high-quality furniture and a seamless shopping experience. This Return Policy outlines the conditions under which returns are accepted.

1. Return Eligibility

Returns are accepted only for products that are damaged, defective, or incorrect at the time of delivery. Customers must raise a return request within 7 days of delivery.

2. Product Condition

To be eligible for a return, the product must be unused, in its original condition, and include all original packaging, tags, and accessories.

3. Return Process

Once your return request is approved, our team will arrange a pickup (if applicable). After receiving the product, it will undergo a quality inspection before further processing.

4. Inspection & Approval

Refunds or replacements will be initiated only after the returned product passes inspection and meets the return criteria.

5. Non-Returnable Items

Returns will not be accepted in the following cases:
• Products damaged due to misuse or improper handling
• Minor variations in color, texture, or finish
• Customized or made-to-order furniture

6. Contact Support

For return requests or assistance, please contact us at info@furnex.in or call +91 9990615969.

Furnex reserves the right to update or modify this Return Policy at any time without prior notice.